Shipping Policy

Thank you for choosing Flower Song products. We are committed to providing efficient logistics services to ensure you receive your desired items promptly.

Shipping Time:

  1. Our standard logistics service typically delivers products within 5-8 business days after placing an order.
  2. Please note that special promotions, holiday seasons, or unforeseen force majeure factors may affect shipping times. We will make every effort to notify customers in advance.

Order Tracking:

  1. You can track your order status at any time through the order tracking feature provided on our website.
  2. Once your order is shipped, you will receive a confirmation email containing tracking information to keep you informed of the logistics progress.

Delivery Range:

  1. We currently support global delivery, but there may be some remote areas where fast shipping services are not available.
  2. Different countries/regions may have additional customs duties or import taxes, which are the responsibility of the customer.

Signing Instructions:

  1. Please ensure someone is available to sign for the goods on the expected delivery date to avoid delays.
  2. If you cannot sign in person, it is advisable to provide a reliable proxy with the authority to sign on your behalf.

We are dedicated to ensuring the safe and timely delivery of your orders. If you have any questions or special requests regarding logistics, please feel free to contact our customer service team.

Thank you for choosing Flowersong, and we look forward to providing you with an excellent shopping experience.

Flowersong Team